Contact Us

SPA ETIQUETTE
Bookings
A sanctuary for your body & soul…
Indulgence Skin Spa & Wellness Centre requires a 50% deposit or valid gift voucher number to confirm your reservation.

All online bookings require payment in advance.

Time is precious!
To get to know you and your beauty needs (and take time out before your treatment), for your first appointment, please arrive 10 minutes early.

It’s important to remember to switch off your mobile phone to ensure relaxation for you & others.

Your treatment has been allocated a specified amount of time that we devote especially to you. 

If you arrive late, unfortunately, you will lose valuable treatment time as we have to be on time for our next client.

The full price will be charged for the time allocated and treatments originally booked.

Our therapists endeavour to run on time being mindful of not keep you waiting; as we realize how precious your time is too.

Cancellation Policy
Last minute cancellations affect us greatly. The treatments/times you select are reserved especially for you & we allocate a therapist to you.

We kindly ask that you provide 48 hours notice for cancellation of appointments over 1.5hrs in length to avoid cancellation charges.

We require 24 hours notice for cancellations on all other appointments under 1.5hours to avoid a 50% cancellation fee being charged.

This also applies to gift voucher bookings.

Junior Skin Spa-Goers
We’re happy to accommodate junior Skin Spa-goers between 12 and 18 years when they are accompanied by a legal guardian, along with a signed consent form.

Join our Loyalty Club!
We want you to enjoy the benefits & rewards of being a loyal client. Ask us about our current loyalty club offers.